🔒 Privacy Policy – Cinema Snacks LTD


Privacy Policy

This Privacy Policy explains how Cinema Snacks LTD collects, uses, and protects your personal information when you visit or make a purchase from www.snacksonline.co.uk (the "Site"). Our store is hosted on Shopify, and Shopify processes customer data on our behalf, including data used to provide enhanced features that rely on information gathered across the Shopify network.

1. What Information We Collect

Device Information (Automatic Data Collection)

When you visit our Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, and time zone
  • Your browsing activity (pages viewed, referral source, etc.)
  • Cookies and similar technologies placed on your device

We use the following technologies to collect this data:

  • Cookies – Small data files with a unique identifier. Learn more.
  • Log Files – Track actions happening on the Site.
  • Web Beacons, Tags, Pixels – Used to understand browsing behaviour.

Order Information (When You Make a Purchase)

When placing an order, we collect:

  • Name, billing address, and shipping address
  • Payment details (securely processed by Shopify; we do not store full card numbers)
  • Email address and phone number for order updates

Together, this information is referred to as "Personal Information."

2. How We Use Your Personal Information

We use Personal Information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your purchase
  • Fraud prevention, security checks, and risk screening
  • Improving Site performance and customer experience
  • Providing product recommendations and targeted advertising
  • Supporting enhanced Shopify features that use combined merchant data (“Enhanced Services”)

Enhanced Services may use information from your interactions with our store, other Shopify merchants, and Shopify itself to provide smarter recommendations, insights, and advertising features.

3. Sharing Your Personal Information

We share your information only when necessary to operate our business:

  • Shopify – Our e-commerce platform, which processes your data and provides Enhanced Services that use network-wide data from multiple merchants.
    View Shopify Privacy Policy | Shopify Consumer Privacy Policy
  • Shopify Network Intelligence – When enabled, Shopify may combine your interactions with our store and other merchants to provide product insights, ads, and analytics. Customers can access rights and controls here:
    Shopify Privacy Portal
  • Google Analytics – To analyse customer behaviour.
    View Google Privacy Policy
  • Legal Requirements – If required to comply with applicable laws, regulations, subpoenas, or fraud investigations.

4. Targeted Advertising & Your Choices

We may use your Personal Information to show relevant promotions or personalised recommendations. You can opt out of targeted advertising using the links below:

For customers in certain US states, we also provide a data sharing opt-out through Shopify’s automated tools if your region requires it.

5. Cookie Consent & Shopify Enhanced Services

Visitors from the UK, EEA, or Switzerland will be shown a cookie banner requesting consent before cookies or tracking technologies are used for advertising or Enhanced Services. You may withdraw this consent at any time using the cookie banner or through the Shopify Privacy Portal.

6. Your Rights (UK GDPR & EU GDPR)

If you are a UK or European resident, you have the right to:

  • Access and request a copy of your Personal Information
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Withdraw consent for cookies or targeted advertising
  • Object to certain processing activities

You can manage or request deletion of your data through the Shopify Privacy Portal:
Shopify Privacy Portal

Note: Your information may be transferred outside the UK/EEA (for example, to Canada or the United States) as part of Shopify’s global processing.

7. Data Retention

We retain Order Information for our business records unless and until you request its deletion.

8. Security & Data Protection

We take steps to protect your data, including:

  • Payments processed through Shopify’s secure encrypted system
  • No storage of full credit card details
  • Controls to prevent unauthorized access or misuse

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect:

  • Operational updates
  • Legal or regulatory changes
  • Improvements to our privacy practices

We recommend checking this page regularly for the latest version.

📍 Contact Us

If you have questions about our Privacy Policy or wish to exercise your data rights, you can contact us by mail at:

Cinema Snacks LTD
Unit 13 Queensway Industrial Estate
Flemington Road
Glenrothes, Scotland
KY7 5QF