📜 Terms of Service – Cinema Snacks LTD
Last Updated: 15 November 2025
Welcome to Cinema Snacks LTD. By using our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before accessing or using our services.
1. General Overview
This website is operated by Cinema Snacks LTD. Throughout this site, terms like "we," "us," and "our" refer to Cinema Snacks LTD.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products. Shopify also processes customer data to operate our store and may use data from customer interactions across the Shopify network to provide enhanced features ("Enhanced Services").
By accessing our site or purchasing from us, you engage in our service and agree to these Terms & Conditions. These terms apply to all users, including browsers, vendors, customers, and content contributors.
We reserve the right to update, modify, or replace these terms at any time by posting updates on our website. Continued use of our website constitutes acceptance of any changes.
2. Shopping & Service Terms
- You must be at least 18 years old or have parental/guardian consent to use this site.
- Unauthorized or illegal use of our website or products is strictly prohibited.
- Any attempt to transmit malicious code, viruses, or hacking attempts will result in immediate termination of access.
- We reserve the right to refuse service to anyone for any reason at any time.
3. Pricing, Orders & Payment
- Prices are subject to change without notice.
- We may limit or cancel orders at our discretion, including those that appear fraudulent.
- All payments are processed securely via Shopify’s e-commerce platform.
- It is the customer's responsibility to ensure that billing and shipping details are accurate.
4. Returns & Refunds Policy
At Cinema Snacks LTD, we aim for 100% customer satisfaction. If you're not completely happy with your purchase, we offer a 30-day no-quibble return policy.
Returns & Refunds Guidelines:
- ✅ Items must be unused and in their original packaging.
- ❌ Opened items and loose sweets from Pick & Mix are non-returnable due to health regulations.
- 💰 If using our prepaid return label, a £3.99 deduction applies.
5. Accuracy of Information
- While we make every effort to ensure that our product descriptions, pricing, and stock availability are correct, we cannot guarantee absolute accuracy.
- Historical data on this site is provided for reference only and may not reflect current pricing or availability.
- We reserve the right to modify content on our website without prior notice.
6. Products & Availability
- Some products may be exclusive to online sales and available in limited quantities.
- We reserve the right to discontinue products at any time.
- We do not guarantee that product descriptions, colours, or images are an exact representation of the item received due to differences in screen displays.
- All product returns are subject to our Returns Policy.
7. Third-Party Links & Services
This website may contain links to third-party websites that are not affiliated with us. We do not guarantee or endorse external sites and are not responsible for third-party content, transactions, or purchases.
8. Prohibited Uses
Using our site for any of the following is strictly prohibited:
- ❌ Engaging in fraudulent, illegal, or misleading activities.
- ❌ Violating any copyright, trademark, or intellectual property rights.
- ❌ Uploading viruses, malicious code, or hacking attempts.
- ❌ Harassing, abusing, or discriminating against other users.
- ❌ Attempting to scrape, spam, or phish data from our website.
Violation of these terms will result in account termination and potential legal action.
9. Security, Data Processing & Shopify Network Intelligence
We prioritize customer privacy and data protection. All transactions are securely encrypted, and personal information is handled in accordance with our Privacy Policy.
Shopify may process your data outside the UK (for example, in Canada or the United States) as part of its global infrastructure.
When Shopify Network Intelligence is enabled, Shopify may combine customer data across its merchant network to provide enhanced store features, insights, and advertising tools. Customers may view their rights and opt-out options via the Shopify Privacy Portal.
10. Liability Limitations & Disclaimer
- We do not guarantee uninterrupted service and reserve the right to modify or discontinue our website without notice.
- Cinema Snacks LTD shall not be held liable for any losses, including but not limited to lost profits, data, or business interruptions.
- Our products and services are provided "as is" without any warranties, expressed or implied.
- If local laws do not allow certain liability exclusions, our responsibility will be limited to the maximum extent permitted by law.
11. Changes to Terms & Policies
We may update these Terms & Conditions at any time. The latest version will always be available on this page. Your continued use of the website means acceptance of any updates.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with UK law.
📍 Contact Us
For any questions regarding these Terms, please fill out the form below.
